West Yorkshire based insurance intermediary Caravan Guard Limited last week beat off stiff competition from some of the UK’s largest insurance brokers to scoop the Investment In People Award at the 2013 UK Broker Awards.
The Halifax caravan, motorhome and holiday home insurance specialist pipped giants such as Hastings Direct to the post as it was recognised for several successful staff training and team building initiatives.
Caravan Guard was also able to demonstrate how its initiatives had resulted in improved staff work & life balance, customer satisfaction and business growth.
One such initiative is Caravan Guard’s support of all staff to undertake insurance qualifications.
Thirty-nine employees have been granted time to study for Chartered Insurance Institute qualifications during working hours with professional tuition and examination fees also paid for by the company.
In addition all managers have been offered funding for high level leadership training – with 63 per cent of managers having completed or working towards to an ILM 5 Award Certificates in Leadership & Management.
The company also narrowly missed out on the Best for Customer Service award, an award it has won several times in the past.
Caravan Guard’s head of relations Neil Menzies, who picked up the award from awards host and well known comedian Stephen K. Amos, said:
“We aim to make Caravan Guard a fantastic place to work and winning an award which says we’re the UK’s number one insurance broker for investment in people shows we’re on the right track.
“We’ve invested more time and money than ever over the last 12 months on professional development as we know that having happy well trained staff remains crucial to customer service and our continued growth.”
The company is ready to step up its investment in people again as it looks to recruit 11 new insurance advisers ready for 2014.