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Harrogate’s Continued Care wins North Yorkshire Council contract

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Harrogate-based Continued Care has won a four-year contract with North Yorkshire County Council to provide domiciliary care services for older people, the vulnerable and children with disabilities.

Continued Care is one of only three suppliers commissioned on the framework and the contract will see the home care services provider recruit additional staff to meet the increased demand of the agreement.

Samantha Harrison, Continued Care director, says the business is also projected to grow significantly within the contract lifespan.

To win the tender the business fought off competition from several other providers, including national franchise agencies, having demonstrated its care training and systems.

This includes the use of smartphone technology as well as secure web portals for clients to manage appointment times.

Continued Care is based at Hornbeam Park, and is a family-owned and run business having been established in 1992. It provides an extensive range of services which are designed to support and assist people within the comfort and surroundings of their own home.

Its services range from help with cleaning, shopping, personal care and medication administration along with 24-hour care which is often as a result of someone experienced a sudden illness, a return from hospital or because they just need some extra support.

Samantha Harrison said: “I am delighted for all our existing clients, our care staff and business to have secured the NYCC tender.

“I would like to thank all the contributions that the staff team at Continued Care made and to thank our team of dedicated carers who assist our clients to remain at home as independently as possible.

“Working in care is not an easy career but we recognise and value the great job they do day in day out.”

She added: “Continued Care is proud of this latest achievement which comes on the back of last summer’s award of gold status accreditation by Investors in People.

“We continue to invest significantly in our staff development and training and to support them, which remains fundamental to our business.”

Samantha Harrison of Continued Care
Samantha Harrison of Continued Care

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