The owners of a North Yorkshire pub are celebrating after being presented with the Trip Advisor Excellence Award for the second year running.
The Drovers Arms, at Skipwith, has been given the recognition thanks to the volume of positive reviews posted by customers on the world’s largest travel site.
These included comments such as “Definitely worth 5/5”, “Cosy pub, Great food, a selection of real ales and friendly staff”, “a big turnaround”, “Superb and very enjoyable”, “Good food, good value, great service” and “ Lovely cosy setting, good choice of food, high quality food”.
Only ten per cent of businesses around the world have been lucky enough to be granted this honour, with TripAdvisor CEO Stephen Kaufer describing the Excellence Awards as “giving businesses the recognition they deserve from the people who matter most, their customers.”
Graham Usher, who owns the pub with his partner Martin Firth, said: “This is tremendous news and we are indebted to those customers who have gone to the trouble of posting such outstanding reviews.
“In this industry a good reputation is hard won and easily lost, and it’s a testament to the dedication and efforts of the Drover Arms team.
“To win this award for the second year in a row is a great achievement and highlights how far the pub has come since we purchased it just in 2013.”
Earlier this year The Drovers, which dates back to the mid-19th century, won the Punch Taverns Best New Business Award for the North and is shortlisted in the pub/bar category of this year’s Visit York Tourism Awards.
Since taking over the Drovers Arms, Graham and Martin have changed the emphasis from it being “just another pub” to one that serves up traditional, homemade dishes favoured by pub goers and inspired modern British dishes for the true foodies, and for those just popping in for a drink, a selection of award-winning cask-conditioned ales.
And, being on the edge of Skipwith Common – one of the last remaining areas of northern lowland heath in England – it welcomes dogs in its bar area.
The pair have introduced nightly specials to drawn in clients, plus regular events including wine tasting evenings, themed nights and great value steak deals with meat sourced from God’s own country – Yorkshire.