The appointment of a new Chief Executive comes at a watershed moment as benenden health seeks to dramatically increase public awareness of its affordable mutual health and wellbeing services. Last year saw benenden health open up its membership to the UK population after 107 years of restricted membership, mainly within the public sector.
Mr Bell said:
It has been an exciting few months to be at the forefront of our major rebrand and the outcomes so far have been very encouraging to see. Now I welcome and relish the chance to be at the helm as I look to develop on a business-wide level the important work of my predecessor Ken Hesketh.
Ken led the organisation confidently through major changes in the past four years – really pushing benenden health to the forefront of the UK private healthcare market and the UK’s mutual & co-operative movement. I wish him all the best for his future projects.
Mr Bell joined benenden health – the mutual, not-for-profit healthcare provider – as Marketing & Business Strategy Director in 2008 and has contributed significantly over the past five years to the development of business strategy. This included leading the recent rebrand and a push to develop new general insurance services for the membership.
Prior to joining benenden health, he had more than 15 years of board level service with several blue chip retail organisations, including the Daily Mail and General Trust Group’s Teletext service, where he launched the Teletext Holidays online brand and established a leading holiday distribution portal. Marc was also previously Marketing Director at Granada Hospitality, responsible for hotels and restaurants across the UK including the award-winning Travelodge brand.
Mr Bell added:
I am thrilled to be given this opportunity to lead benenden health at what it is a crucial and exciting time for the organisation. With the decision by members to remove eligibility criteria in June 2012 it has given us a real opportunity for significant growth and the ability to deliver our message of affordable mutual healthcare to the wider UK population. In 2013 we are anticipating revenues not far short of £100m and with that goes a significant responsibility for protecting and growing the value of our mutual community.
In addition, with the macro-economic pressures the country is facing, it means that options to supplement health cover with affordable schemes like that provided by benenden health become increasingly important and this could mean a massive growth opportunity for the organisation. In 2012, the private medical cover market declined to a total of 3.9m subscribers according to Laing and Buisson. benenden health is not an insurer but still commands a significant weight in this market place providing discretionary health cover for over 900,000 people.