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Contract win secures hat-trick of new social housing business for laundry provider

Commercial laundry specialist Service continues its cycle of success in the social housing sector by winning a new five-year contract with , one of the largest registered housing providers in the North East.

The -based laundry service provider has secured a hat-trick of new contracts, worth around £500,000 in the social housing sector in the last six months.

Fabrick Housing Group appointed JTM Service in a competitive tender process to ensure its communal laundry facilities across 27 of its sites across Tyneside and the Tees Valley operate at peak performance and are energy efficient.

Fabrick Housing Group partners , Tees Valley Housing and Norcare own and manage around 15,000 properties.

JTM will service, repair and replace – where necessary – communal laundry room equipment across all their sheltered schemes.

JTM will make access and use of the laundry rooms easier for residents – for example, positioning washing machines and tumble dryers at heights to suit elderly residents.

Fabrick Housing Group asset manager said:

“JTM Service has a really wide range of experience in the social housing sector and demonstrated the attention to detail on customer care that our tenants will appreciate.

“We were particularly impressed with the account management and the company’s sustainability credentials.”

Earlier this year JTM ran a pilot tenant engagement event with Middlesbrough residents of Erimus Housing, one of the partners in Fabrick Housing Group.

Tenants, who were invited to “hang out” at an afternoon tea party and peg out nearly new clothing on a washing line, raised £500 for .

Founded in Leeds in 1983 by MD John Middleton, JTM Service provides laundry facilities and services for more than 100 social housing providers from the Scottish Borders to the Midlands.

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