Vantage Toyota in Knaresborough is helping to protect car buyers from dodgy dealers and common car scams with a new safe buying guide.
Launched as part of National Consumer Week which this year focuses on used cars, the guide will cover top tips canvassed from members of staff on how to buy a car from a dealer as well as from a private seller.
As part of the campaign, Vantage is also inviting members of the public to visit the dealership at York Road to learn more about how to buy a car safely and to take part in practical demonstrations on what to look for mechanically.
Commenting on the launch of the guide, centre manager Steve Rowbotham, said:
“Since we’ve been trading as Vantage Motor Group we’ve spoken to a lot of car buyers and we’ve heard quite a few horror stories of dodgy deals and of customers being ripped off, so this new guide is a way to help protect buyers whilst recognising the importance of National Consumer Week.
“The golden rule when buying a car is if something looks too good to be true, then it probably is.
“As a franchised dealer we can offer customers peace of mind that every aspect of their used car will have been thoroughly checked by an expert.
“We aim to be an honest and open company to work with and we aim to hire the right people, to treat customers well and to forge long term relationships.”
Organised by Trading Standards and the Citizen’s Advice Bureau, National Consumer Week aims to protect consumers by raising awareness of common pitfalls and complaints.
This year the campaign is focusing on used cars and asks three questions of potential buyers: is it safe, is it legal and is it what you want? The campaign will see a number of events taking place around the country aimed at protecting the public, visit here for more details: http://www.tradingstandards.gov.uk/events/events-ncw.cfm
As part of National Consumer Week Vantage Motor group has prepared the following top tips to help potential car buyers:
- Check your dealer belongs to the Retail Motor Industry Federation. This will ensure that the dealer is operating at nationally recognised high standards
- Check your car has a V5C registration document and that the VIN number on the V5C matches the one printed on the vehicle (usually found on a metal plate in the engine compartment)
- Spread the cost – most dealers offer good value finance and service packages to help ease that initial outlay. For private sellers be wary of carrying large amounts of cash, don’t accept money transfer services and always meet in a public place – ideally at the address listed on the car’s V5C document
- Know your budget in advance and stick to it. Research the value of your current car and the car you’re looking for in advance. Vantage has a free value checking tool on the website
- Check for a valid MOT certificate – all reputable dealers will be able to produce this along with service history
- Take the car for a test drive – buying a car is a significant purchase and the only way to really know whether the car is for you is to get behind the wheel
- Don’t be afraid to ask lots of questions – better to be safe than sorry and a good seller should be able to answer all your questions
- Don’t rush in – do your research and ask friends and family for recommendations.