It is the first law firm in York and North Yorkshire – and only the 21st nationally – to achieve the best practice quality mark, which sets service standards to ensure transparency in process, costs and communications.
Head of Langleys’ Private Client Unit, David Garfitt said:
“WIQS accreditation gives prospective clients confidence that they have chosen a highly professional legal practice to prepare their will.
“It demonstrates that we follow best practice procedures to meet the highest standards of technical expertise and client service, and we are delighted to be the first law firm in the region to be awarded accreditation.”
The Code, which came into effect on 1 April, lays out a set of ethical principles that show the standard of transparency and service a client can expect from a STEP member preparing their will.
STEP (Society of Trust and Estate Practitioners) introduced the Code following the government’s decision not to introduce a statutory scheme in relation to will writing, requesting instead that professional bodies voluntarily bring in their own codes.
Langleys has seven STEP-qualified solicitors and two STEP-qualified executives working in its York and Lincoln offices.