The York-based business scooped first place in the Moneywise ‘Most Trusted’ Customer Service Awards 2014.
Benenden Health provides a range of discretionary healthcare services for a membership of almost 900,000 across the UK and received the award at a ceremony in London, seeing off strong competition from BUPA, CIGNA, CS Healthcare, Simply Health and Westfield Health.
Marc Bell, chief executive at Benenden Health said:
“We are absolutely delighted to win this award for the fourth year in a row – an unprecedented run in the Moneywise awards.
“The award is real recognition of how committed we are to providing high quality customer service for our members.
“I know all the team will be immensely proud to see that their hard work has been recognised in this way.”
Over 35,000 members of the public voted in the awards which recognise the most trustworthy and reliable financial service companies in the UK.
This number of respondents makes it the biggest customer service survey of its kind in the UK.
Marc Bell continued:
“The Moneywise awards are particularly special to us because it is our members who have voted for us to be the winners.
“I’d like to thank all the members who voted for us this year and to let them know that we will continue to maintain the high levels of customer services they have come to expect from us over the coming years.”