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University wins national facilities management award

The University of Sheffield’s Accommodation and Commercial Services (ACS) division, in partnership with Cofely (formerly Lend Lease Facilities Management) and Catalyst Higher Education (Sheffield), have scooped a national award for their provision of quality accommodation services to over 4200 students across the City campus.

The Premises and Facilities Management (PFM) Magazine Awards ceremony, attended by around 600 people, was held at the Brewery on Chiswell Street, London. ACS and Cofely were announced winners of the ‘Partners in FM Education Facilities Award’.

Ian Jones, head of accommodation services at the University, said: “I’m really proud of the whole team who always work with a strong ethos to do a good job.

“The aim is to always give our students the best possible experience and the way we work in partnership with Cofely ensures this aim is met.”

ACS and Cofely meet regularly to review processes, systems, products and methods and a number of improvement initiatives have been developed including a Green Committee. 

 

The Committee meets quarterly to look at green innovation as well as usage and potential savings.  Other initiatives include reusing and recycling and the use of fair trade suppliers.

Ian added: “In all areas there is best practice sharing and a common goal to always better monitor, share and present information.

“Our students’ needs are all different and the team really go out of the way to help them settle into university life.

“For example, the team changed the lighting for one student suffering with a serious eye problem and changed the flooring for another student who was struggling with a wheelchair on their carpet.”

Earlier this year, Cofely won a Gold NUS Green Impact Award for the most environmentally friendly operations and, in 2013, the University won the Times Higher Education Student Experience Survey – No 1 for Accommodation.

Ian said: “As fee-payers, students now have higher expectation levels of not only the education they receive, but also the accommodation on offer. 

“Our teams work hard to meet these expectations and it shows.  In our internal surveys, students have been scoring their accommodation at over 80 per cent. 

“They also seem quite partial to the free ice cream we give them when they first arrive!”

 

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