Online VW campervan parts retailer Kiravans has taken on two new employees as part of an expansion programme that has seen it move to larger premises and open a second distribution depot in Cornwall.
Aislinn Wood, 25, and Jonathan Lupton, 27, have joined the Keighley-based company as e-commerce assistants.
Over the past few months, the company has relocated to a larger warehousing unit at Ogden Fulfilment, in Dalton Lane, Keighley, and opened a supply chain facility in Redruth to serve the growing south-west market.
The business has been growing rapidly since it was formed in 2005, with 2015 seeing a further 50 per cent increase in annual turnover.
Aislinn has previous worked as part of a multi-discipline web design team for a well known online sports retailer where she merchandised its site.
She said: “I was drawn to Kiravans because I was excited at the thought of joining a company in the midst of their growth. I was also inspired by the success of their own innovatively designed products and their straight forward, no quibble customer service ethos was an important factor in making the decision to join the team.
“I spend my day managing our customer service team and identifying areas of improvement as well as providing training to our call centre on new processes and changes within the business. The other side of my role is working on the Kiravans website to continuously improve the online content.”
Jonathan has a wealth of experience working on ecommerce platforms for SMEs and has previously worked at an online art supplies store where he helped implement its multi-inventory stock management system which the streamlined buying and order processing.
He said: “Just like with Aislinn, when a job opened up at Kiravans I was attracted by the prospect of helping a company in its ascendancy to grow further. I also love their customer service ethos which makes dealing with our clientele a whole lot quicker and easier, leaving me more time to help expand the business onto new platforms and into new markets.”