Former rock singer and broadcaster from Leeds, Leanne Mann, has joined Yamato Dataweigh in a technical support role to assist the commercial operations team with customer quotes and delivery.
She said: “I will be assisting the technical support team to demonstrate that Yamato has a responsive service and can specify and quote for customers’ requirements, accurately and quickly. I will also be helping to implement new production principles at our new Leeds premises as we strive for class-leading delivery and efficiency.”
Following a recent move to new premises on Millennium Way, Leeds, Yamato is enhancing its internal processes, management and support teams to improve proactivity around operations.
Yamato commercial operations manager Andrea Spencer said: “We are very pleased to welcome Leanne to the Yamato team. She brings a wealth of experience in technical support and administration with her.
“She will be assisting Peter Hartley and Mark James with developing quotations for metal detectors and checkweighers, either in combined production line solutions or as individual machines.
“Leanne will be supporting the Yamato technical support, customer care and sales teams to show that Yamato is proactive in dealing with quotes accurately and quickly and can deliver orders on time to tight production deadlines.”
Another of Leanne’s roles will be to ensure the timely delivery of capital equipment. She will follow up on Yamato’s completed sales orders and ensure delivery deadlines are met. She will also be the first point of customer contact for delivery queries.
Leanne, pictured, will liaise with sales engineers to maintain regular contact with customers who have ordered new machinery and assist with the day-to-day administration of the commercial operations office.
Andrea Spencer said: “Leanne has great communications skills which she honed as part of her radio journalism experience. She will assist greatly with Yamato’s delivery of a high-quality service to its customers.
“She will also be helping to ensure that the commercial operations office runs as smoothly as possible.”
Leanne spends her time outside work looking after her two-year old daughter.