The management team of North Lincolnshire’s / Humberside’s latest hotel has been completed, with five new team members joining the Hampton by Hilton Hotel at Humberside Airport.
Leaf HOSPITALITY, which will operate the hotel under the franchise of Hilton Worldwide, has appointed Tim Prestwood and Camilla Whitworth as guest service managers, with David Keogh-Campbell joining as senior guest service assistant, Tracy Copley taking on the role of accounts manager and Billy Lee becoming the hotel’s maintenance manager.
Guest service managers, Tim and Camilla, will manage the hotel’s team, overseeing training and HR, and ensure high quality service and guest satisfaction. David’s role involves supporting Tim and Camila and dealing with guest requests and undertaking duty management shifts.
Tracy has worked in accounting department for over 33 years and moves from the oil, gas and power industry to oversee the new hotel’s financial activity.
The final new recruit, Billy Lee, will move to the Hampton by Hilton Humberside Airport in July. He is currently employed by Nightel, a hotel next to the airport which provides accommodation for students from nearby training facilities.
The new recruits will report to Sam Teale, general manager, supported by Sam Cook, sales manager, both of whom were appointed in the spring of 2016.
Sam Teale, who has considerable experience of managing branded hotels across Yorkshire, said: “Everyone involved in the hotel is looking forward to opening the hotel when we will welcome our first guests and the appointment of Tim, Camila, David, Tracy and Billy is another step towards this.
“We will be the first Hampton by Hilton in the region and we are sure that the hotel’s facilities will be extremely popular with people from nearby villages and renewable and offshore workers alike.
“Obviously, the Humber estuary is playing a leading role in the UK’s renewables industry, and we’re hoping that the Hampton by Hilton Humberside Airport will become the first choice for renewable companies when they are arranging accommodation for their workforce. We will also be open to non-residents providing a relaxed lunch venue or meeting facility for businesses.”
When it opens, the Hampton by Hilton Humberside Airport will offer 100 modern, spacious guest rooms, a business and 24-hour fitness centre, and two meeting rooms capable of accommodating up to 50 people.
“Hampton by Hilton® is a fantastic brand and as such all of the team have received in-depth training on how to deliver the Hamptonality experience,” said Sam Cook. “The term Hamptonality is used to describe each hotel’s approach to friendly customer service, anticipating our guests’ needs and providing travellers with helpful suggestions about area attractions, historical facts and fun things to do nearby.”
Hampton by Hilton Humberside Airport will participate in Hilton HHonors®, the only hotel loyalty programme that allows members to earn Points & Miles® on the same stay and No Blackout Dates on reward stays. HHonors members always get the lowest price, along with HHonors Points, digital check-in and no booking fees only when they book directly through Hilton.