A sheet metal company and a fascia specialist are supporting their expansion with investment in integrated communications technology.
Wetherby-based GSM Valtech and GSM Graphic Arts in Thirsk are part of the GSM Group.
GSM Valtech specialises in the design, manufacture and assembly of bespoke sheet metal enclosures and precision sheet metal work. GSM Graphic Arts is one of Europe’s largest manufacturers of high quality label, nameplate and fascia products.
The companies worked with business communications specialist NGC Networks whose engineers have installed an Avaya VoIP solution at the Wetherby and Thirsk sites as well as at two other bases in Barnard Castle and Houghton Regis.
The new business telephony solution is providing GSM Valtech and GSM Graphic Arts with significant savings on line rental and call costs.
In addition, Wakefield-based NGC Networks has upgraded internet connections at the Wetherby and Thirsk sites to provide the businesses with faster download speeds.
GSM director Paul Wright said: “Our previous telephony system was old and had limited functionality. The new solution is more flexible and has improved capabilities to support the two businesses across our four sites.
“The team at NGC Networks took the time to understand our requirement and provided guidance which was invaluable in agreeing the right solution for us.”
GSM Valtech and GSM Graphic Arts employ more than 120 people. GSM Valtech has recently moved into manufacturing and supplying its own static elimination products in addition to its sub-contracted work.
NGC Networks director Dean Harrop said: “GSM required a modern business telephony solution with greater functionality which enhances both the user and customer experience. We supported GSM in a seamless transition to the new solution across its four sites.”
This year, NGC Networks announced a partnership with alternative infrastructure provider CityFibre to deliver ultrafast, full-fibre internet connectivity to businesses in Wakefield, Bradford, Leeds and Huddersfield.