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Chips are up as York chippie awarded TripAdvisor 5 Star Excellence Award

Pictured from left are the Scotts Fish and Chips team of Charlotte Frankland, Jamie Story, manager Roxana Vaisai, and Andreea Vaisai

The chips are up at a fish and chip shop after picking up another top honour from the world’s largest and best-known travel website.

Scotts Fish and Chips at Bilborough, near York, has been awarded TripAdvisor’s Certificate of on the strength of its customer reviews.

And, because it has been awarded the “gong” for five years, it has made it into TripAdvisor’s Hall of Fame.

This latest plaudit for the restaurant and takeaway, situated just off the A64, comes on the back it retaining its (gluten-free) accreditation from Coeliac , the national for people with coeliac disease and dermatitis herpitiformus.

And, last November, Scotts Fish and Chips was named , Tourism & Leisure Business of the Year, in the York Press Business Awards.

Recent feedback from Scotts’ customers – which has been rated 4.5 across 768 TripAdvisor reviews – include:

  • Lovely gluten free fish and chips. Friendly, helpful and knowledgeable staff; clean; quick service and freshly cooked. Convenient stop off, just off the A64 before York
  • We stopped off on the way home after spending the day in York and were the last people in at 8pm. The staff were really friendly and helpful despite obviously having had a long day. The food was piping hot and freshly cooked. Fish, chips, mushy peas, bread & butter and a pot of tea £10.95. Couldn’t fault it and will definitely call again next time we’re passing
  • The meal was excellent, we had the Golden oldies and there was more than enough and a great choice to pick from. The service was first class and all the young staff were very friendly. The restaurant was very clean and bright also the toilet’s. We will definitely be going back and would recommend it to everyone.

Scotts managing director said: “I would like to thank all of our customers who have taken the time and trouble to critique our food and service.

“On the strength of these reviews TripAdvisor has awarded us their Certificate of Excellence, which recognise businesses that consistently earn top ratings from clients. And being admitted to the Hall of Fame is wonderful.

“This is fantastic news for the team, who very hard to ensure that the quality of our food and service is the best it can be, as only the top ten per cent of businesses on TripAdvisor are eligible to receive it.

“We know that reputations are hard won and easily lost, therefore we will not be resting on our laurels, and the high standards we are known for will not be slipping.”

  • TripAdvisor is one of the most popular and largest travel communities in the world, with more than 32 million members and over 100 million reviews and opinions of hotels, restaurants, attractions and other travel-related businesses.

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