The Bradford-based travel management company was acquired by top ten global TMC Corporate Travel Management (CTM) in December 2016, thanks to its incredibly strong online presence, its innovative and highly-skilled team and its expertise in managing travel for public sector and UK domestic accounts.
Following the successful integration, CTM’s clients will now benefit from more domestic travel options in addition to globally negotiated supplier rates and access to increasing NDC content. They will also have access to market-leading technology including Lightning, a content-rich online booking tool, and CTM’s SMART travel portal with its cutting-edge user interface design.
Michael Healy, who has served as general manager of Scotland for the past two years, has taken on responsibility for CTM’s operations in the north of England due to his knowledge and expertise in the public sector.
Michael has already been instrumental in leading the implantation of government business since Redfern/CTM was awarded a place on the Crown Commercial Service’s (CCS) agreement for Public Sector Travel and Venue Solutions.
“It was obvious from the outset that Redfern was a perfect fit for CTM,” Mr Healy said. “There are so many synergies between the two companies, not least our focus on optimising the customer experience through innovative technology and service.
“We have spent the last 18 months aligning the two businesses to integrate our offerings and teams so that we can present the strongest mix of solutions possible to the market, and we are delighted to ‘officially’ welcome the Redfern team to the CTM fold.”
CTM Europe CEO Debbie Carling said: “The acquisition and subsequent rebranding of Redfern gives CTM an even stronger presence in the UK market, and allows us to deliver a complete online and offline service offering to our clients that can be scaled to any business need, including access to the most competitive specialist SME and online offerings in corporate travel.”