A supplier of drinks dispensing equipment is supporting its growth with investment in its business telecommunications.
England Worthside Ltd, based in Keighley, was originally best known as a manufacturer of traditional hand pull beer pumps and associated drinks dispense equipment.
Employing more than 60 people, England Worthside now supplies new, repaired and refurbished equipment, bespoke supply chain solutions, product development and design to the brewing and soft drinks industries.
Business communications specialist NGC Networks has installed a new SWYX VoIP telephony solution at England Worthside’s premises at Hope Mills. NGC also carried out a review of the company’s mobiles and is now managing England Worthside’s mobile fleet.
Robert Stead, business development director at England Worthside, said: “Our previous Alcatel solution needed upgrading to support our business which is very customer focused. The new solution is more flexible and enables our team to deliver an enhanced level of customer service.”
Dean Harrop, director at NGC Networks, said: “England Worthside required a modern business telephony solution with greater functionality which improves both the user and customer experience. The VoIP telephony solution also allows England Worthside to move their telephony into the cloud when the time is right, meaning that the investment they have made is protected.”
NGC Networks specialises in implementing telecommunications and internet connectivity solutions for businesses across the North of England.
The company’s expanding portfolio of clients includes Bradford-based mail order business Freeman Grattan Holdings, The Family Fund, Timpson, Superbreak Holidays, Manning Stainton Estate Agents, Puma UK, Lowell Group, The Car People and Sharp Business Systems.
NGC Networks is listed in the 2018 Northern Tech 100 companies.