Communication is at the heart of all businesses says NGC Networks director, Dean Harrop

Dean Harrop

“In just two years, artificial intelligence (AI) will create more jobs than it destroys by delivering more business value.

That’s according to Gartner, the leading research and advisory company which is also predicting an increase in the number of employees who will prefer to work remotely.

The increase in new technologies such as full fibre gigabit internet speeds and cloud services is transforming the way we live and work, providing greater flexibility and the prospect of improved work-life balance.

Added to this is the smartphone revolution. In five years, the smartphone will be the most used digital device globally. More than 90 per cent of adults in the UK alone are expected to have a smartphone by 2023, says professional services giant Deloitte.

Its 2018 Technology, Media and Telecommunications reports says that for half of the UK’s workforce, ‘the smartphone may be the ideal digital tool: its merits are its portability, biometric security and constant connection’.

Businesses across all sectors are having to adapt and embrace these digital innovations to support how they and their employees will operate in the years to come.

Remote working – whether it be from home or in the field – means ensuring your staff enjoy strong digital connectivity to enable them to access records and systems that support the work they do.

It’s important that remote employees can continue to work together and share information in a remote working environment which is just as effective as if they were physically in the office.

BT’s recent announcement that it is pushing ahead with plans to switch off its traditional telephone network is all the evidence you need of the digital revolution we find ourselves in.

BT wants to move its customers over to IP telephony services by 2025. This will see all voice calls delivered via an internet connection.

Voice over IP (VoIP) is already favoured by most organisations who recognise the benefits of its reliability and, of course, its ability to allow businesses to adopt remote and mobile working by enabling employees to work from any location at any time.

With BT’s announcement, more businesses need to consider switching to VoIP which also provides business continuity and disaster recovery.

As a CityFibre partner, NGC Networks is witnessing at first hand the difference full fibre gigabit speeds are making to businesses across the Yorkshire region via its network of Gigabit Cities.

We are connecting businesses to the Gigabit City networks, enabling them to take advantage of new technologies, vastly improving their digital capabilities and revolutionising the way they do business.

Communication is at the heart of all businesses. The next generation of flexible business communications tools and technology will enable us to work smarter, not harder.”


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