Leeds’ Arrow Cars lands official private hire contract with Birmingham Airport

Richard Gill, acting commercial director at Birmingham Airport with David Richmond, chairman of Arrow Cars

Leeds-based Arrow Cars, the official private hire partner of Leeds Bradford, Manchester, Bristol and East Midlands airports, has expanded into its fifth region after being awarded a five-year contract with Birmingham Airport to deliver private hire services from January 2019.

With turnover this year forecasted to hit £20million, Arrow Cars is the second largest taxi/private hire company in the UK, excluding Uber. The expansion into Birmingham will see 14 new jobs available for full-time administration staff along with more than 100 additional drivers.

This brand-new, premium offering is a first for Birmingham Airport and will see the experienced operator manage terminal front-based bookings for walk-up journeys on-site. It follows Arrow’s successful relationships with four of the UK’s major airports, having worked exclusively with them for more than ten years.

The partnership will also provide customers with the opportunity to pre-book journeys online, via both the Arrow Cars and Birmingham Airport official websites, plus a downloadable app available on any smart device.

Arrow Cars was founded in 2004 by chairman of the business, David Richmond, when he purchased a group of small private hire companies – one of which was Arrow Cars. Since 2004, the business has grown from strength to strength, employing more than 120 full-time employees, excluding the 750+ drivers based across the country.

The private hire service delivers passengers with a unique, cost effective and seamless airport transfer service with dedicated pick-up and drop-off points directly outside terminal buildings, 365 days a year.

David Richmond, Arrow Cars chairman, said: “We are delighted to undertake this partnership with Birmingham Airport. Our shared ethos and vision of outstanding client work, corporate social responsibility and global growth makes this a match made in heaven. We will be investing over £1,000,000 in a large fleet from day one to deliver this unique service to millions of passengers flying in and out of the major hub.”

Richard Gill, acting commercial director from Birmingham Airport, said: “We are pleased to be introducing an official private hire service at Birmingham Airport. Providing our passengers with ease of travel is important – the new private hire service will enable passengers to pre-book and pay in advance for their onward and return journeys to and from the airport.

“Arrow Cars impressed us with its experience, service and professionalism, it also has a clear strategy to introduce environmentally friendly vehicles from the beginning of the contract term. This premium private hire service will be a valued addition for our growing airport and we are looking forward to working together to expand our complete passenger offering.”


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