Harrogate’s Majestic Hotel appoints new business development manager

Kerry Douglas

A University of York graduate who has worked with a host of hospitality and start-up businesses has taken on a key role at Harrogate’s Majestic Hotel.

With just two weeks before it becomes the DoubleTree by Hilton Harrogate Hotel and Spa, Kerry Douglas has joined the 184-bedroom landmark venue as its business development manager.

Kerry’s previous position was that of vice president of sales for London-based media database company, Roxhill Media, where she helped the firm break into the consumer world by bringing onboard brands including Warner Bros, Fuller’s Pubs and Jamie Oliver Holdings.

In her new role, the English Literature and Linguistics graduate will identify sales and marketing opportunities, develop new business and assist the hotel’s sales team with its marketing and advertising strategy.

Gillian Venning, the Majestic’s sales and marketing director, said: “With the Majestic just about to become Harrogate’s first DoubleTree by Hilton, Kerry could not be joining us at a more exciting time.

“The role of business development manager is a very demanding position, but one that has been made slightly easier by the completion of this major programme of refurbishment, which has totally transformed the hotel’s interior.

“Kerry has the right credentials and, more importantly, the right personality to succeed in this role, and introduce the Majestic to new clients locally, regionally and nationally.”

Kerry said: “My experience in sales, business development, marketing and the hospitality industry is what I’m bringing with me to the Majestic Hotel.

“This is a fantastic hotel and I’m very much looking forward to working closely with Gill and the sales and marketing team.”

The Majestic hotel was purchased by the Cairn Group in 2017, who embarked on a major £15m programme of investment which has seen it undergo a full refurbishment of its reception, public areas, 14 meeting, event and function suites, and guest bedrooms.

Running alongside the refurbishment of the hotel is the redevelopment of its former leisure club into The Harrogate Spa.

When completed, this state-of-the-art facility will boast 12.5m indoor pool and six treatment rooms, two of which are double. It will offer a range of therapeutic thermal experiences, including a spa pool, Himalayan salt sauna, steam room, Rasul, experience shower and ice fountain.

In addition, there will be a tranquil relaxation lounge leading out to a Zen and Courtyard spa garden, spa café and terrace, fully equipped gym and studio.


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