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Booming contact centre CC33 recruits management trio

South Yorkshire contact centre CC33 has appointed a trio of new recruits to help bolster their Sheffield-based management team.

CC33 have appointed head of people and HR Andrea Cooper, head of compliance Rhonda Allison and head of management information Stuart Pickering, in order to increase focus, support across the business and develop the business’ offering in the region.

Led by managing director, Paul Fletcher, CC33 boasts 30 clients across various sectors and has three offices in South Yorkshire – two being in Sheffield (Ecclesall Road and on Allen Street in Shalesmoor) and one in Rotherham on Mansfield Road.

On her appointment, CC33 head of people and HR, Andrea Cooper, said: “I am delighted to join such a vibrant, engaging and positive workplace. I wanted to join an organisation that was forward-thinking and passionate about both its employees and its work.”

Andrea joins the contact centre after more than 15 years’ experience in HR and people engagement.

She added: “A big part of joining the company was down to the commitment to staff well-being and embedding positive values within the team.”

Stuart joins the management team as management intelligence aAnalyst and will develop the reporting and performance management side of the company with a focus on centralising reporting and automation of reporting.

He said: “CC33 has a fantastic charm about it. It is a positive place to work with hard-working people. I’m looking forward to bringing my experience to the company and developing the streamlining of reporting and performance management.”

New head of compliance, Rhonda Allison, also joins the team with more than 12 years of compliance experience in the contact centre industry. Rhonda said: “I feel like I am joining the team at a really positive time and at a time of growth for CC33.

“What strikes me about the company is how passionate everyone is about doing a great job, so I look forward to working alongside some really like-minded people and help in the development of the company.”

 

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