Multi-award-winning Harrogate-based Synergy Car Leasing has received the inaugural Feefo Platinum Trusted Service Award, recognising consistent delivery of exceptional customer experience.
New for 2020, the award recognises businesses that consistently go above and beyond to provide a best-in-class experience for customers.
The Platinum Trusted Service Award recognises companies that have achieved the Gold Trusted Service Award for three or more consecutive years. Synergy has achieved this standard for an unprecedented six consecutive years and is believed to be the only business in its sector to gain Platinum status.
Synergy has more than 6,200 Feefo independent five-star reviews for customer experience and product.
Paul Parkinson, managing director of Synergy, said, “In these challenging times it’s important for businesses to celebrate the positives. We’re delighted to receive this award and continue to put our customers at the heart of everything we do. Achieving the inaugural Feefo Platinum Trusted Service award is special and reflects our team’s commitment to ensuring every customer receives an excellent leasing experience.”
Working with over 3,500 clients from all industry sectors, Feefo ensures that all feedback is authentic by matching it to a legitimate transaction with the aim of increasing consumer confidence and enabling businesses to make smarter business decisions.
“The Trusted Service award has always been about recognising companies that truly excel,” said Steph Heasman, director of customer success at Feefo. “Our new Platinum award is about consistent achievement, sustained over three years by a business of any size that uses Feefo to provide outstanding levels of customer experience.”