Zenith’s direct-to-consumer business expands into used cars.

John Tracy

ZenAuto, the fast-growing direct-to-consumer business of Leeds-based Zenith, has expanded its operations to offer used vehicles with personal contract hire (PCH).

Rapid growth over the last 18 months has resulted in ZenAuto now having over 8,000 cars on the road. The launch of used PCH gives consumers a greater choice and a cost-effective way to drive a used vehicle.

The vehicles are sourced from ZenAuto’s end-of-term fleet, refurbished and photographed before they are made available for consumers. Each vehicle comes with a seven-day, no quibble return policy, 90-day guarantee and 128-point independent AA inspection.

All categories will be covered in ZenAuto’s used PCH offering, giving consumers access to a wide range of vehicles and price points.

John Tracy, CEO of ZenAuto UK, said: “ZenAuto is constantly innovating to help motorists drive their dream vehicle. Consumers are increasingly confident in making large purchases online, and our research shows they are comfortable leasing high quality used vehicles. The launch of used PCH is the next step in our mission to be a leading online mobility provider.

“ZenAuto has grown quickly by offering great value and a level of service that sets it apart. The launch of used PCH opens up a new market and gives consumers even greater choice.”

As part of Zenith, ZenAuto funds its own fleet and, as a result, is well placed to support customers at every stage of leasing and operating their car.

ZenAuto attributes its growth to a focus on customer experience, evidenced by an ‘excellent’ rating of 4.7 stars out of five on Trustpilot. It offers customers access to thousands of vehicles on a simple, intuitive digital platform, as well as a clear monthly price and free delivery to mainland Great Britain.

Customers also benefit from a UK-based customer service team, instant quotes and the opportunity to fully specify a car or order one from stock with delivery in a matter of weeks.

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