Grand Central has introduced a handy new "traffic light" indicator to help customers plan ahead and make travelling this Christmas easier. The train company, which operates West Riding and North East routes direct to London, is expecting an extra busy period as passengers reunite with friends and family over the festive
Tag: Grand Central
Train companies join forces to offer cheaper tickets
Grand Central has introduced new tickets to make travelling by train more affordable and convenient. The train operating company has forged through-ticketing deals with fellow operators CrossCountry, Northern and Transpennine Express, which enables passengers from more locations than ever to connect onto the Grand Central network for journeys to London.
Special edition Grand Central train celebrates York’s Shakespearian summer
People travelling by train this summer may well have caught a glimpse of Grand Central’s William Shakespeare train – in celebration of the company’s title sponsorship of Europe’s first pop-up Shakespearian Theatre. Grand Central named one of its newly refurbished Adelante trains after the Bard, one of the world’s greatest playwrights,
Grand Central rated Britain’s best train company
Grand Central has once again taken top honours for passenger satisfaction in a national survey of rail users. Transport Focus released figures for its twice yearly National Rail Passenger Survey (NRPS) for Spring 2018. Grand Central was ranked top for overall satisfaction, and best value long distance train operator for the
Grand Central begins £9m Adelante train refurbishment
Grand Central have given customers a preview of its new look as the first of ten refurbished trains took to the tracks en route to London. The £9million refurbishment programme will continue throughout 2018, including the five trains that were recently transferred from Great Western Railway, as the company enters its
Grand Central applies to run additional services on its North East and West Riding routes
Grand Central, an open access train operator and part of the Arriva Group, has begun consultation with other train companies and the infrastructure operator Network Rail to operate more trains per day. The new services would run on its current routes as well as offer new direct journey opportunities for passengers
Grand Central celebrates ten years in business
Grand Central is celebrating ten years in business and has marked its special milestone with a series of special anniversary events and promotions to thank its loyal customers, staff and supporters. The train operating company, which was established in 2007 and has its headquarters in York, celebrated its tenth anniversary at
Grand Central continues to achieve top scores in passenger satsfaction survey
Grand Central Railway has been revealed as one of the highest rated long distance train operators for customer satisfaction. Figures released today by Transport Focus reveal that 91 per cent of passengers were satisfied, or very satisfied, with Grand Central services in the Autumn 2016 National Rail Passenger Survey, compared with
Grand Central Rail invite community champion nominations
With just over a week to go, Grand Central Rail is calling for people in Yorkshire to nominate their local unsung heroes that make a difference to their local communities. The Grand Central Heart of the Community Awards will recognise those that have made a positive contribution to the communities along
Grand Central receives 95 per cent satisfaction in the latest National Rail Passenger Survey
Grand Central Railway has again been revealed as Britain's highest-rated long distance train operator for customer satisfaction. Figures released by Passenger Focus reveal that 95 per cent of its passengers were satisfied, or very satisfied, with Grand Central services in the Autumn 2013 National Rail Passenger Survey, a two per cent