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Yorkshire Water backs mission to fill skills gap

Yorkshire Water has joined energy and utilities businesses from across the UK to launch a strategy aimed at filling the sector’s future skills gap. The energy and utilities sector needs 221,000 new recruits by 2027, in order to provide the essential services customers seek and the infrastructure the UK needs for economic

Yorkshire Water top for customer service

Yorkshire Water offers the best customer service of any utility company in the UK, according to the latest report by the Institute of Customer Service. The institute’s UK Customer Satisfaction Index places Yorkshire Water ahead of 16 other major water and energy companies from around the country for its commitment to

Yorkshire Water wins staff development award

Yorkshire Water is celebrating after scooping the prestigious Staff Development Award. The Bradford based utility firm was recognised for the Business Support Group Hot Seat Scheme which gives colleagues the opportunity to understand and find solutions to a range of challenges that are facing the business whilst delivering a transformational change

Water bills to fall as investment continues in Yorkshire

Yorkshire Water’s five million customers will benefit from lower bills and better services over the next five years. Average bills in Yorkshire will fall by around 3 per cent over the period 2015 to 2020, ensuring that they will remain amongst the lowest in the country. This will reduce the average

Yorkshire Water announces lower than planned price rises

Yorkshire Water intends to take the financial pressure off West Yorkshire’s households as it announces customer bills will not be as high as planned for the next financial year. Tomorrow it will also share plans to keep bills at this lower level from 2015-20. The company’s bills are already lower than the

Yorkshire Water publishes preliminary results

Yorkshire Water Services Limited has published its preliminary announcement of results for the year ending 31 March 2013. Commenting on the company’s results, Richard Flint, the Chief Executive of Yorkshire Water, said: “These results reflect another solid year for the company, its customers and investors. “The flexibility of the region’s water supply system

Yorkshire Water named best utility for customer satisfaction

Yorkshire Water has been named the best utility in the UK for customer satisfaction, according to the latest research by the Institute Of Customer Service. The twice-yearly customer satisfaction index (UKCSI), ranked the firm at the top of the utilities sector, scoring more than three points above the sector average and more

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